GBS requires you contact them directly for warranty service. Please remember your claim must be filed within 5 days of the incident.
For issues with a mattress protector or mattress/boxspring encasement product please email the following information to email@example.com:
- Subject Line: Name & Order Number
- Body of email: Brief Description of Defect/Issue
- Photos: Product Tag, Defective Area, Receipt
GBS will email you within 2-7 business days.
For issues related to a stained/damaged mattress please call 855-577-7349 to begin the claim process.