Category: Manufacturer

Primo offers 1 year of warranty coverage.

If you feel you are experiencing a warranty issue, please review the warranty information link.

Primo Warranty Information

Photos Needed:

1. Receipt
2. Law Tag = Serial Number Sticker 
3. Closeup of Defect
4. Defect from Distance

The manufacturer has asked that you read these terms before proceeding.

We strongly recommend you review the warranty to determine if your product meets the criteria for warranty service.

Keep in mind that the manufacturer only warrants the product against measurable manufacturing defects. The warranty does not cover any comfort related issues.

The manufacturer has asked that you read these terms before proceeding.

We strongly recommend you review the warranty to determine if your product meets the criteria for warranty service.

Keep in mind that the manufacturer only warrants the product against measurable manufacturing defects. The warranty does not cover any comfort related issues.

Clicking link will open new window:

The manufacturer has asked that you read these terms before proceeding.

We strongly recommend you review the warranty to determine if your product meets the criteria for warranty service.

Keep in mind that the manufacturer only warrants the product against measurable manufacturing defects. The warranty does not cover any comfort related issues.

Depending on the product, the manufacturer’s warranty will have coverage starting at 1-year and lasting up to lifetime. 

The warranty on all products is restricted to the original purchaser.

Keep in mind that the manufacturer only warrants the product against manufacturing defects. The warranty does not cover damage occurring from misuse.

Clicking link will open new window:
Glideaway Warranty Service

 

GBS requires you contact them directly for warranty service. Please remember your claim must be filed within 5 days of the incident.

For issues with a mattress protector or mattress/boxspring encasement product please email the following information to productclaims@gbsent.com:

• Subject Line: Name & Order Number
• Body of email: Brief Description of Defect/Issue
• Photos: Product Tag, Defective Area, Receipt

GBS will email you within 2-7 business days.

For issues related to a stained/damaged mattress please call 855-577-7349 to begin the claim process.

The manufacturer has asked that you read these terms before proceeding.

We strongly recommend you review the warranty to determine if your product meets the criteria for warranty service.

Keep in mind that the manufacturer’s only warrants the product against manufacturing defects. The warranty does not cover any comfort related issues.

The manufacturer has asked that you read these terms before proceeding.

We strongly recommend you review the warranty to determine if your product meets the criteria for warranty service.

Keep in mind that the manufacturer’s only warrants the product against manufacturing defects. The warranty does not cover any comfort related issues.

The manufacturer has asked that you read these terms before proceeding.

We strongly recommend you review the warranty to determine if your product meets the criteria for warranty service.

Keep in mind that the manufacturer’s only warrants the product against manufacturing defects. The warranty does not cover any comfort related issues.

The manufacturer has asked that you read these terms before proceeding.

We strongly recommend you review the warranty to determine if your product meets the criteria for warranty service.

Keep in mind that the manufacturer’s only warrants the product against manufacturing defects. The warranty does not cover any comfort related issues.