Primo

Primo offers 1 year of warranty coverage.

If you feel you are experiencing a warranty issue, please review the warranty information link.

Primo Warranty Information

Please email photos along with a detailed description of the issue to claims@mymattresswarranty.com.

Photos Needed:

  1. Receipt
  2. Serial Number (sticker on lift motor)
  3. Closeup of Defect
  4. Defect from Distance